Studio concept · Hospitality

A neighbourhood restaurant climbs the local search results with a complete business profile, a review request after every visit, replies to every review and a weekly post.

Studio concept at a glance

Ember & Salt · a made-up business

Business type
Restaurant, 60 seats
Tools
Google Business Profile, booking system, WhatsApp
Build time
About two weeks, then monthly care
Status
Studio concept

Studio conceptThis is a studio concept: a worked example of what we would build for a business like this. It is not client work and shows no client data.

Try it

See it work.

Search for a restaurant nearby, then switch on what we would set up and run eight simulated weeks. Try the review request yourself: rate the visit and see where the feedback goes. Sample data only: nothing you type is sent anywhere.

The challenge

The food is excellent but the restaurant sits sixth in local results, below places with more reviews. Its profile has no menu, few photos and old opening hours.

Happy diners rarely leave reviews unless asked, and the occasional unhappy one goes straight to a public one-star.

The approach

01

Fix the profile

Hours, menu, categories, photos and booking link, all complete and current.

02

Ask every diner

A message after each visit. Happy guests are invited to review; unhappy ones reach the manager privately first.

03

Stay active

Replies drafted for every review, and a weekly post with the specials.

What we built

  • Complete business profile with menu and booking link
  • Review requests after every visit, with private feedback routing
  • Drafted replies for the owner to approve
  • Weekly specials posts
  • Monthly report on calls, directions and bookings from search

Book a free 30-minute discovery call. You leave with a clear plan and a fixed quote.

  • Free 30-minute call
  • Fixed quote before work starts
  • Everything in your accounts